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FAQs

How long will my order take?

Your order will be processed and shipped within 2-5 business days.

 

Will my pieces look the same as the photos on the website?

Each piece is unique; however, the coloring and design will closely match the cover photos listed on the website. Each restock varies slightly from the last.

 

Are your clothes made ethically?

Our clothing is made from 40% recycled fabric and is finished in Los Angeles, CA. Our items are sustainably dyed using low impact handmade dye processes. Our company is committed to environmental awareness and we ensure to use ethical processes to achieve our beautiful one of a kind tie dye pieces. 

 

How does sizing work?

Items are pre-washed, but still have the potential to shrink slightly. Sweatpants have a drawstring on the inside. If in between sizes, note that going down a size will provide a more fitted look, while going up a size will be a more baggy look. Sweatpants run true to size. See sizing chart

 

How do I wash my items?

Wash your items in cold water for the best results. We recommend washing your tie dye items alone for the first few washes to prevent any bleeding. Items have the potential to fade overtime, as all items are hand made. 

 

What is the return policy? Are there returns or exchanges available?

All sales are final; however, it is important to me that my customers are 100% satisfied with their products, so if there is a problem feel free to contact us via email: madloveusa@gmail.com.

 

Will the coloring of my set match?

If you are interested in a matching set, you must purchase the two pieces (sweatpants + hoodie) in one order. If the items are placed separately or under different order numbers, it is not guaranteed that they will match perfectly. Different batches have the potential to slightly differ in shading. 

 

Do you ship worldwide?

We do usually offer worldwide shipping, but we are currently not taking any international orders due to delays caused by COVID-19. We do not want our customers to run into any issues with deliveries, but we will be shipping internationally again as soon as possible.